We're here to help.

No matter what happened, start your claim here.

What to expect when you file a claim:

Get Ready

Before you file, have your receipt and damaged item with you.

Plan Match

We’ll start by finding your specific protection plan.

The Details

We’ll ask for information about your device and the damage or problem.


Some claims are approved instantly. In other cases, a specialist will work with you on next steps.

Need more information? See our FAQ section.